Our back-up service provider, Street (UK) C.I.C. is not registered as an ISA manager and your ability to continue receiving IFISA tax reliefs would be dependent upon you or us finding an alternative ISA manager that was prepared to take over the IFISA

Yes. In the unfortunate event of the passing of your spouse you will be able to incorporate the value of their ISAs, at date of death, into your own IFISA.

If this involves transferring an ISA across from existing ISA providers we will take care of this on your behalf. Please refer to the APS section in the Terms and Conditions for further information, or contact us for further details.

In the unfortunate event that an investor passes away, easyMoney will continue to repay any interest due from performing loans as usual.

Upon receipt of written instructions from the appointed member of the estate, we would then liaise with them to determine their instructions for the closure and settlement of the account and attached investments.

We have a set process for dealing with bereavements, and will liaise directly with the estate for a fully supportive service during this unfortunate time.

We can help you determine whether you have breached any ISA regulations, and assist you with what your course of action should be. However, please note that we cannot provide advice.

You will be required to complete the ISA transfer paperwork requirements for the receiving ISA provider, who will then liaise with us for the transfer. Transfers to another provider can only be remitted in cash, so investments must be sold and matched to another investor before we can transfer the proceeds to the new ISA provider.

Upon receipt of the transfer authority from the new IFISA provider you will be required to confirm the transfer via a digital signature, the link will be sent to you via e-mail.

Should you decide to close your IFISA you can contact us and request this after redemption of current loans, or on any cash balance. If you still have existing loans, then these need to be sold and matched with another investor before we can transfer the proceeds to you .

We are always available on the phone and e-mail to assist with any query relating to ISAs. If you need assistance in determining whether you have over-subscribed, and what the best course of action is, please contact us. You should not try to repair the situation yourself as you may be removing valid investments, or the incorrect amount.

Yes, you may cancel the ISA agreement within the 14 day ‘cooling off’ period, providing your subscription has not been invested and remains in cash. The investment of an ISA subscription negates the cancellation rights agreement.

We will have an auto-invest facility that will diversify your investments; once the payment is cleared. In some circumstances you may have to wait for your ISA to be fully diversified. For further details on how this works please refer to our ‘Understanding the Risks’ section.

Only cash can be transferred into the IFISA. This means that any existing ISAs, or investment already held on the platform outside of the ISA, will need to be sold before they can be transferred into the ISA.

You can typically expect an ISA transfer to complete in the following timelines:

Stocks and Shares ISA                   - 4 Weeks

Cash ISA                                           - 2 Weeks

Innovative Finance ISA                   - 2 Weeks (once investments are sold)

Please refer to the ISA guide, and ISA Transfer In Guide (which download with the form) for further explanation.

Yes, we can accept partial transfers of a minimum of £100 but we cannot partially transfer individual tax years. Some ISA providers will only permit the transfer of an ISA on an ‘all or nothing’ basis so please check their terms and conditions before requesting a partial transfer.

If you intend to transfer a current year subscription this can only be transferred in full.

Yes, you can fully transfer across any existing IFISA, Cash ISA or Stocks and Shares ISA. You will be required to confirm your existing ISA details and sign and return a transfer authority form to us. We will then liaise with the existing ISA provider(s) and arrange the transfer.

The requirement for completion of a paper application is due to the requirements for a ‘wet signature’ by Cash and Stocks and Shares ISA providers. The process is explained in a short guide that accompanies the downloadable ISA transfer in form

There is no limit to how many ISAs you can transfer in. If you hold multiple ISAs we can accept the transfer of all, or some, of them.

Yes, you can subscribe using Direct Debit either for a one off investment or for a Regular Investment every month.

To set up a regular investment, once you are signed up to easyMoney go to 'My Account' then 'Regular Investments' and follow the instructions. For a one off Direct Debit investment simply choose 'Direct Debit' as your payment option when making an investment.

Yes. A Standing Order must be set up between yourself and your bank. This is subject to a minimum initial investment of £100 for the Conservative product and £10,000 for the Balanced product. After that you may subscribe a minimum of £100 a month.

Please note, it will be your responsibility to monitor the collections. If a payment is missed we cannot chase this on your behalf.

Yes. Providing you only hold one ISA of each type per tax year you can choose to proportion your ISA allowance between the different ISA components in any manner you choose.

Please check the subscription limits with other providers before you decide, as they may have a minimum amount that is greater than your chosen ratio.

Yes, providing you do not exceed the maximum subscription amount of £20,000, you can diversify your ISA across the components. However, you are only permitted one ISA of each type per tax year. For example, you could split your allowance across one Cash ISA, one Stocks and Shares ISA and one Innovative Finance ISA.

IFISA providers are not currently permitted to provide JISAs; which are ISAs available for those under the age of 16. However, this may be subject to a change in regulation at a later date

Yes, we operate a Flexible ISA. This means that if you withdraw funds you are able to replace them within the same tax year. You will have until midnight on the final day of the tax year to replace the funds in order for them to remain in your ISA.

Your National Insurance Number (NINO) can be located either from your payslip, documentation from HMRC or by contacting HMRC directly. If you do not hold a NINO but believe you are a qualifying UK resident, you will be required to use the default emergency NINO of XX999999X 

It is your responsibility for deciding if you qualify as a UK resident. However, we can assist you in determining if you qualify. In the event that you have an ISA and cease to be a UK resident you will no longer be able to subscribe to an ISA but may still enjoy the benefits of an existing ISA. Providing you are still domiciled in the UK for tax purposes you will be able to utilise your ISA allowance

To open an IFISA, you will be required to provide the following information:

• Full name
• Full residential UK address
• Date of Birth
• National Insurance Number (NINO)

In accordance with our verification checks, you may also be required to provide additional forms of identification.

For further information regarding any of these points please refer to our ISA guide, other FAQs or contact us via the details on the ‘contact us’ page.

If you continue to utilise your ISA allowance with us in future tax years then you will be required to complete a fresh digital form each tax year. This will be a simple process whereby you agree to the Terms and Conditions and confirm your personal details via a digital signature.

Due to the fact that the Terms and Conditions generally change every tax year, most ISA Managers will require you to sign the new Terms and Conditions each year; regardless of whether they provide a continuous application.

Currently the minimum initial investment amount for an easyMoney ISA is £100 for the Classic ISA, and £10,000 for the Premium ISA. This may be subject to change in accordance with our Terms and Conditions.

The maximum permitted subscription for the 2021/22 tax year is £20,000, which is subject to changes in regulation each tax year.

Each time you invest new money into your ISA, this is classed as an ISA subscription. There is a subscription limit of £20,000 for the 2019/20 tax year. A transfer of existing ISAs is classed as an ISA transfer.

An Innovative Finance ISA (IFISA) allows you to earn tax-free interest in Peer-to-Peer lending.  Our IFISA will permit you to invest your money as a lender in property investment.

Your investment is spread across several borrowers to diversify your holdings. The income earned as a result of each payment made by the borrower will generate interest of the advertised rate, which is then credited to your ISA, where you can choose to re-invest this into new loans or receive the income as a payment to your bank account.

An ISA is an Individual Savings Account. It is essentially a wrapper around your investments to allow you to enjoy income earned from up to £20,000 investment tax-free.

There are 4 types of ISA; Cash, Stocks and Shares, Lifetime and Innovative Finance ISA. You can diversify across the components by an amount of your choosing, or you can choose to invest all your entitlement into one product. We cannot advise on individual circumstances, although we can assist you in providing information.