FAQS

Investing

  1. About easyMoney
  2. Investing
  3. IFISA
  4. Legal and Operational
  5. Benefits
Is easyMoney regulated?+

E-Money capital, trading as easyMoney, is authorised and regulated by the Financial Conduct Authority; our reference number is 231680

How do I become an Investor?+

To become an easyMoney investor you will be required to sign up to our platform services via the 'registration' page. You can navigate here from the ‘Get started’ option.

As part of our due diligence process, you will be asked to provide us with some personal details and provide a form of identification. This will either be a valid driving license or passport. In order to qualify you must be a UK resident for the ISA, or European resident for the Regular Account.

What levels of return can I expect?+

We are targeting to consistently deliver as close as possible to the 'expected return' as advertised. 

Once I have invested, when do I start earning interest?+

Your money enters a queue, with other P2P lenders, awaiting a match with P2P borrowers. If will typically be fully lent within 30 days. You will start earning interest as soon as each loan commences.

You can check the status of the loans in your portfolio via the ‘My Portfolio’ page.

How does easyMoney diversify my portfolio?+

Your money may start off being leant against a single loan, but the objective is to diversify you across a number of loans as quickly as possible. The precise number of loans across which we will diversify your investment will depend on market conditions.

You can view the actual P2P loans and cash held in your portfolio at any time via the ‘My Portfolio’ page.

When does the interest get paid to me?+

Interest is paid on a monthly basis, on the 15th of each month and is subject to the performance of your loans and the borrowers meeting their repayment requirements.

How does easyMoney assess each loan?+

easyMoney assesses each loan application made by a borrower on the basis of integrity, track record, credit-worthiness and the value of the assets used as security for the loan.

As experienced property lenders and real estate investors, we understand the property business and look at the fundamentals of the opportunity to assess the risks on a loan by loan basis.

Once we have a good understanding of the purpose of the loan application and the business, we will undertake detailed due diligence on the company, its directors, and the asset used as security for the loan. 

Each property has a 'Red Book' valuation undertaken by a qualified valuer of the Royal Insitution of Chartered Surveyors (RICS) to report on its current market value. 

The maximum easyMoney lends against any property value is 75%.

easyMoney’s credit committee will only then make a loan offer.

How long am I committed to an investment?+

Once you have invested into a loan, your funds are committed for the duration of the contract. (3-24 months).

If you wish to sell your investment early there are two ways to do this. You can either request for your loans to be sold to a new investor, or you can stop re-investing your interest and you can withdraw your interest as each loan repays.

Is my investment secured by a charge on the property?+

Yes. Every loan on the easyMoney platform is secured with a legal charge on the property.

I don’t have online banking, what are my options?+

You can send a payment to us directly from your high street bank. Just quote our account details provided upon sign-up and we will notify you when we have received the cleared funds and they are ready for investment.

What are the risks?+

Before you invest we encourage you to read through our ‘Understanding the Risks’ page on our website for more details on the risks involved in investing on the lending platform. 

When will my investment be returned?+

Once you have invested and been allocated your P2P loans, you will be able to view the status of your loans via the ‘My Portfolio’ section.

Once you have invested, you will be able to view the status of these loans via the ‘My Portfolio’ section.

Please refer to the Lender Terms and Conditions, and the FAQ ‘How long am I committed to an investment’ for further details on early redemption.

Otherwise your investment will be returned in full on completion of the loan term; the average loan durations are 3-24 months.

Do you provide me with tax statements?+

Yes, a tax statement will be e-mailed to all of our investors on the 6th of April each financial year. This will detail the total interest received over the course of the previous financial year. If you require a tax statement at any other time, please contact support@easymoney.com

Do I need to pay tax?+

Any interest earned as a result of the invested loans (other than as a result of the IFISA), is regarded as income and could potentially be subjected to income tax.

However, under the recent Personal Savings Allowance (PSA) regulations, you can earn between £500 and £1000 tax-free per year. This is dependent on your tax status.

You are responsible for accounting to HMRC and DWP any tax that is due and including details of your earnings as part of your self-assessment tax return. The rate of tax will depend on your overall income. Please refer to the following link:

https://www.gov.uk/income-tax-rates/current-rates-and-allowances for the current income tax rates and https://www.gov.uk/apply-tax-free-interest-on-savings for current UK savings allowances.

Please speak to a tax adviser if you require information about the effect of taxation on your personal circumstances. 

What is the Personal Savings Allowance (PSA)?+

The Personal Savings Allowance permits you to earn a certain amount of income each year, tax-free.

How much tax relief you are entitled to depends on your individual circumstances and tax payer status.

For basic rate tax payers, who earn less than £43,000 per tax year, the entitlement is up to a maximum of £1000 per tax year.

For higher rate tax payers, who earn between £43,000 and £150,000 per tax year, the entitlement is up to a maximum of £500.

What happens if a borrower misses a payment?+

easyMoney will ascertain all the facts in relation to a missed payment, and proactively work with borrowers to bring the loan back to a performing status.

If the delay results in a non-payment of interest then easyMoney may, at its own discretion, continue to pay investors their due interest out of our own funds up to a maximum of 2 months.

A borrower may require some flexibility when repaying the loan. This could be as a result of a delay in selling the property.

In this event, easyMoney will review the facts and may, at its absolute discretion, extend the duration of the loan to allow the borrower to repay the loan. In the event that a borrower has missed two monthly payments. We will declare the loan of being in default.

What happens if a borrower wants to repay a loan early?+

If the borrower chooses to repay the loan early, easyMoney will return your investment with the outstanding interest owed to you.

We will then re-invest the proceeds into one or more new P2P loans on your behalf, unless you have indicated that you wish to withdraw the money.

What is a non-performing loan?+

A non-performing loan describes a scenario where the borrower has defaulted on their agreement to maintain a monthly interest payment, or has failed to redeem the loan, other than as a result of re-financing that we have approved.

Can I sell my investment before the loan is repaid?+

Once the loan is invested, the borrowers will not be required to pay back the money before the end of the agreed term. If you wish to access your cash earlier, we will offer to sell your P2P loan to other lenders. You can ask us to do this at any time.

There is no guarantee that we will be able to find a new lender to buy your loan within a given time period, however, we would expect this to be completed within a reasonable time period.

In the event that there is insufficient demand, you may be required to wait until the loan is fully repaid.

If your portfolio contains any non-performing loans, or loans due to be redeemed within 3 months, we will not sell these until they have been fully redeemed, in order to protect other lenders from the increased risks of investing in these types of loans.

When would the property held as security fail to cover the sums owing to me?+

The maximum loan-to-value ratio (LTV) we permit on P2P loans is 75%. This means we would not lend more than £750,000 against a property valued at £1,000,000, leaving a margin of £250,000 to cover payments due to you, the costs associated with selling the property and any other outstanding liabilities.

When selling my loans, how are they valued?+

The sale value will be the total amount owing to you at that point.