The Financial Conduct Authority (FCA) released new rules for the Peer-to-Peer industry to ensure that investments in platforms like ours are appropriate for Investors.
As a responsible and regulated business we want to make sure you understand what you are investing in, the levels of security involved and that you have a balanced view of the risks associated with this type of Investment.
We have three questions with the possibility of multiple answers so please take the time to read them carefully and tick all that apply.
You’ll have two attempts to get them all right before you are able to progress with your sign up. If you fail twice, you will need to wait 24 hours before you can take a different test.
Rest assured, the new rules will not affect your current Investments if you have already placed funds with us.
If you haven’t already done so, please have a good read of our website and use this help section (easymoney.com/help) for any questions you may have.
What to do now?
Sign in to your account and go to ‘My Account’ > Account Verification
Complete the ‘Appropriateness Test’ by answering three questions with the possibility of multiple answers - please take the time to read them carefully and tick all that apply.
Need a helping hand for the test?
Please have a good read of the homepage or search the rest of easymoney.com/help for any questions you may have.
The team are always on hand to help but we are not permitted to give you the answers or help you through the test.
We can however, answer any questions you have about the platform
Our client services team are in the office from 8:30am- 17:30pm weekdays and our phone lines are open 24/7 for you to leave a message.
You can get in touch with a real person by;
Telephone on 0203 858 7269. If the right person is not available we will always return your call
Starting an Online Chat
Completing the contact form or emailing us on contactus@easymoney.com
Leaving some feedback on feedback@easymoney.com
Reaching out for technical support on support@easymoney.com