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How do I make a complaint?
How do I make a complaint?
Zoe Disco avatar
Written by Zoe Disco
Updated over 9 months ago

Before you do, the team would like to try and resolve any issues regarding our services or products.

Please reach out to us on the phone, via email or online chat or request a call back and we will do all we can to help.

If you still wish to make a complaint, please contact us at complaints@easymoney.com

We have a formal complaint handling procedure which can be found here 

At the end of the procedure if you feel your complaint is not resolved to your satisfaction, you can contact the Financial Ombudsman Service (FOS). Details can be found here.

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