There are two ways to have your funds return to your Available Balance. Either;

  1. Turn off ‘Auto Reinvest’ in ‘Manage Income’ and wait until your loans are repaid; or
  2. Put your loan parts up for sale by going to ‘My Portfolio’ and then ‘Sell Loans’

You can request to withdraw funds from your available balance at any time. 

Provided your loans are performing as expected and not within 1 month of the end of their term, you can sell them by going to ‘My Portfolio’ and then ‘Sell Loans’. We will then attempt to allocate your loan parts to new investors and return the funds to your Available Balance.  This usually happens quite quickly but our ability to sell is dependent on new investment money coming onto the platform.

Sign in to your account and go to  Available Balance > Withdraw

You will be prompted to enter your bank account details to complete the withdrawal. 

You will be prompted to enter your bank account details to complete the withdrawal. 

Good to know

You can’t sell a Non-Performing loan. This is to protect new buyers and means that we will never invest your cash in a loan that we know is non-performing.  

A Non-Performing Loan is one which is either;

(a) currently in arrears or 

(b) has entered Default at any time or 

(c) the circumstances have changed so much that the loan falls outside of our lending criteria (e.g. the property value has dropped significantly).

For regulatory and compliance purposes, we will need to verify your bank account and you may need to send us a copy of a recent bank statement if we cannot verify your account automatically. We will contact you if needed so please ensure all of your personal details are up to date.

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