Further to the recent headlines on COVID-19, we would like to keep you informed about our response.
Our staff are working remotely from home. As an online business, we are fortunate that working remotely is something we are used to and therefore this has caused minimal disruption. Investors and borrowers will continue to receive the same high level of friendly and efficient service which they have come to expect from us.
Our loans are not subject to the day-to-day volatility of the Stock Market since they are at fixed rates backed by UK property.
We have historically lent against property in areas with proven demand at conservative loan-to-values. This should provide a buffer if there is any softening in real-estate values.
Our loans are typically for up to 24 months. We offer a secondary market whereby you can ask to withdraw your money at any time. Historically it has always been possible to withdraw your funds quickly as a result of new investors coming onto the platform.
Although we are continuing to on-board new investors, recent events have led to a slower rate of new investment and as a result, withdrawals are taking longer.
Rest assured you will continue to accrue interest whilst waiting to sell. Your interest can either be re-invested or paid out to you on the 15th of each month. Your funds will be returned to you when you reach the front of the sale queue or your loans are redeemed, whichever comes first.
We're here to help
We will continue to monitor the situation and will provide a further update as required.
You can contact our Client Services team as normal on +44 203 858 7269 or via Live Chat.
All the best
Jason Ferrando, Head of Lending at easyMoney
Last updated: 02/04/2020